Our family-owned and -operated company has won multiple awards for quality of service. In addition, Steve's Five Star Service meets Carrier’s rigorous standards for excellence in HVAC service and is a factory-approved dealer of Carrier® furnaces and air conditioners.
- APPROVED CONTRACTOR:
Steve's Five Star Service is an Approved Contractor with the League of California Homeowners. They conduct a complete background screening of our company every year to ensure that we continue to meet their standards.
- BETTER BUSINESS BUREAU:
Steve's Five Star Service is a member of the Better Business Bureau and has a perfect A+ rating.
- CONTRACTOR’S STATE LICENSE #744873:
Steve's Five Star Service has excellent standing with the California State License Board. You can check the status of any contractor’s license by contacting the California State License Board.
- FACTORY-AUTHORIZED DEALER:
Carrier has the industry’s leading Factory Authorized Dealer program. In order to be authorized as an official dealer, a company must meet Carrier’s rigorous standards for business practices and customer service. Steve's Five Star Service is proud to have met those standards. When you choose a Carrier Factory Authorized Dealer, you can rest assured knowing you’re receiving the highest quality HVAC service and products, backed by Carrier’s 100% satisfaction guarantee.
- FACTORY-TRAINED TECHNICIANS:
Quality installations and repairs require well-trained HVAC service technicians. Steve's Five Star Service employs experienced journeymen on a full-time basis and assigns them dedicated responsibilities. We dispatch our factory-authorized and NATE-certified specialists according to your specific need, whether it’s sales, service, design or installation.
- LIABILITY INSURANCE AND WORKERS COMPENSATION INSURANCE:
Steve's Five Star Service carries a $2,000,000 liability insurance policy and a comprehensive workers compensation insurance policy in order to protect our customers from liability. It is very important that any contractor you hire has this type of coverage; without it, you could be held liable if an employee is injured on your property.
- THOROUGHLY BACKGROUND-SCREENED AND DRUG-TESTED EMPLOYEES:
We make sure every person we hire is someone our customers will feel comfortable welcoming into their home. We conduct extensive background screening and drug testing for every employee.
Our Company Awards
- BEST OF UPLAND AWARD:
Steve's Five Star Service has earned the prestigious Best of Upland award for outstanding service and business practice five years in a row.
- INLAND DAILY BULLETIN READERS CHOICE AWARDS:
Steve's Five Star Service was awarded Best Contractor in the Inland Empire by the Inland Daily Bulletin Reader’s Choice Awards four years in a row. We appreciate the recognition from all the community members who voted, and we are proud to have been named Best Contractor in the Inland Empire two years in a row.
- MEDAL OF EXCELLENCE WINNER:
The Medal of Excellence is the highest honor Carrier bestows on its authorized dealers. The award recognizes Carrier-authorized dealers that exemplify Carrier’s standards for customer service, and only 5% of Carrier-authorized dealers receive this award nationwide.
More Reasons to Choose Steve's Five Star Service
- THE CARRIER SHOWROOM:
Our beautiful, conveniently located showroom features the latest Carrier models available. Stop by and see the how quiet the Carrier systems are compared to other brands.
We accept most major credit cards, and we offer in-house Carrier financing for residential projects with approved credit.
- HIGH CUSTOMER REFERRAL RATE:
More than 70% of our residential jobs come from customer referrals.
- LOCALLY OWNED AND OPERATED BUSINESS:
Steve's Five Star Service is an independent, locally owned and operated HVAC and plumbing company representing more than 20 years of five-star service.
Contact Us for a Free Estimate
For more information about our services, our staff and our qualifications, please give us a call. You’ll always reach a live person, and we’re happy to answer any questions. Call us today at (909) 985-5254 or submit the online form.