• Family Owned
  • Convenient
  • Experienced
  • Honest
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(909) 985-5254
About Us
A+ rated with the Better Business Bureau
Factory Authorized Carrier Dealer
Over 20 years of experience
NATE Certified technicians
Winner of Angie’s List Super Service Award
Voted Inland Empire’s Best 4 years in a row

Our family-owned and -operated company has won multiple awards for quality of service. In addition, Steve’s Service meets Carrier’s rigorous standards for excellence in HVAC service and is a factory-approved dealer of Carrier® furnaces and air conditioners.

Qualifications
APPROVED CONTRACTOR:
Steve’s Service is an Approved Contractor with the League of California Homeowners. They conduct a complete background screening of our company every year to ensure that we continue to meet their standards.
www.homeowners.org
BETTER BUSINESS BUREAU:
Steve’s Service is a member of the Better Business Bureau and has a perfect A+ rating.
www.bbb.org
CONTRACTOR’S STATE LICENSE #744873:
Steve’s Service has excellent standing with the California State License Board. You can check the status of any contractor’s license by contacting the California State License Board.
www.cslb.ca.gov
FACTORY-AUTHORIZED DEALER:
Carrier has the industry’s leading Factory Authorized Dealer program. In order to be authorized as an official dealer, a company must meet Carrier’s rigorous standards for business practices and customer service. Steve’s Service is proud to have met those standards. When you choose a Carrier Factory Authorized Dealer, you can rest assured knowing you’re receiving the highest quality HVAC service and products, backed by Carrier’s 100% satisfaction guarantee.
www.carrier.com
FACTORY-TRAINED TECHNICIANS:
Quality installations and repairs require well-trained HVAC service technicians. Steve’s Service employs experienced journeymen on a full-time basis and assigns them dedicated responsibilities. We dispatch our factory-authorized and NATE-certified specialists according to your specific need, whether it’s sales, service, design or installation.
LIABILITY INSURANCE AND WORKERS COMPENSATION INSURANCE:
Steve’s Service carries a $2,000,000 liability insurance policy and a comprehensive workers compensation insurance policy in order to protect our customers from liability. It is very important that any contractor you hire has this type of coverage; without it, you could be held liable if an employee is injured on your property.
THOROUGHLY BACKGROUND-SCREENED AND DRUG-TESTED EMPLOYEES:
We make sure every person we hire is someone our customers will feel comfortable welcoming into their home. We conduct extensive background screening and drug testing for every employee.
Our Company Awards
BEST OF UPLAND AWARD:
Steve’s Service has earned the prestigious Best of Upland award for outstanding service and business practice five years in a row.
INLAND DAILY BULLETIN READERS CHOICE AWARDS:
Steve’s Service was awarded Best Contractor in the Inland Empire by the Inland Daily Bulletin Reader’s Choice Awards four years in a row. We appreciate the recognition from all the community members who voted, and we are proud to have been named Best Contractor in the Inland Empire two years in a row.
MEDAL OF EXCELLENCE WINNER:
The Medal of Excellence is the highest honor Carrier bestows on its authorized dealers. The award recognizes Carrier-authorized dealers that exemplify Carrier’s standards for customer service, and only 5% of Carrier-authorized dealers receive this award nationwide.
More Reasons to Choose Steve’s Service
THE CARRIER SHOWROOM:
Our beautiful, conveniently located showroom features the latest Carrier models available. Stop by and see the how quiet the Carrier systems are compared to other brands.
FINANCING:
We accept most major credit cards, and we offer in-house Carrier financing for residential projects with approved credit.
HIGH CUSTOMER REFERRAL RATE:
More than 70% of our residential jobs come from customer referrals.
LOCALLY OWNED AND OPERATED BUSINESS:
Steve’s Service is an independent, locally owned and operated HVAC and plumbing company representing more than 20 years of five-star service.

Contact Us for a Free Estimate

For more information about our services, our staff and our qualifications, please give us a call. You’ll always reach a live person, and we’re happy to answer any questions. Call us today at (909) 985-5254 or submit the online form.

Local Reviews

Steve’s Five Star Service Rated 4.8 out of 5 stars based on 4 customer reviews

Map of Diamond Bar, CA

Great service




Review of Steve’s Five Star Service

Blake in sales was knowledgeable, friendly, polite, and willing to negotiate to make a deal. Richard the installer was charismatic, knowledgeable, and a hard worker. Martin, their plumber, had difficulty managing his frustrations and emotions in the early stages of a difficult outdoor leak repair. Martin regained his composure after the problem was identified, a price was agreed upon, and after the difficult part of the work was behind him. I was charged $1,900 to replace 6 sprinkler valves. That price seems high to me to replace 6 $15 sprinkler valves, but in all fairness, the valves were buried in roots, needed to be extended higher, and Martin did a lot of digging to find the problem and he did an excellent job.


Map of Bloomington, CA

Cesar




Review of Steve’s Five Star Service

Great job,


Map of Upland, CA

George D




Review of Steve’s Five Star Service

I was very satisfied with the professional installation of my new HVAC system and ducts. The work was done professionally and on time. I would recommend Steve's Five Star to anyone. Great job! Thank you.


Map of Upland, CA

Great




Review of Steve’s Five Star Service

They were fantastic.


Martin B.

Martin B.

Here is the after view of today's job. Removed old water softener and re-plumbed with all new copper for a new water softener in the future.

Near W 13th St, Upland, CA 91786
Upland, CA - Here is the after view of today's job.  Removed old water softener and re-plumbed with all new copper for a new water softener in the future.
Martin B.

Martin B.

Here is the before look at today's jobsite.

Near W 13th St, Upland, CA 91786
Upland, CA - Here is the before look at today's jobsite.
Brandon W.

Brandon W.

Repalced a couple of 30+ year old units with new Carrier 16 SEER Performance Series air conditioners.

Near Highview Dr, Rancho Cucamonga, CA 91737
Rancho Cucamonga, CA - Repalced a couple of 30+ year old units with new Carrier 16 SEER Performance Series air conditioners.
Brandon W.

Brandon W.

Replaced the existing HVAC system with a new Carrier 17 SEER. Also installed a two zone ductless mini-split system.

Near Roxbury Pl, Rancho Cucamonga, CA 91730
Rancho Cucamonga, CA - Replaced the existing HVAC system with a new Carrier 17 SEER.  Also installed a two zone ductless mini-split system.
Brandon W.

Brandon W.

Installed dual two-way cleanouts at this customer's home for future drain maintenance.

Near Napoli Dr, Rancho Cucamonga, CA 91701
Rancho Cucamonga, CA - Installed dual two-way cleanouts at this customer's home for future drain maintenance.
Brandon W.

Brandon W.

Replaced all of the existing anti-siphon irrigation valves with new ones and used 3/4" copper for the pressurized side.

Near Broken Arrow Dr, Diamond Bar, CA 91765
Diamond Bar, CA - Replaced all of the existing anti-siphon irrigation valves with new ones and used 3/4" copper for the pressurized side.
Blake P.

Blake P.

Installed a complete Carrier Performance series system.

Near Fairway Cir, Upland, CA 91784
Upland, CA - Installed a complete Carrier Performance series system.
Brandon W.

Brandon W.

Installed a new Carrier Performance Series 16 SEER roof top package unit for an amazing customer today.

Near Jurupa Ave, Bloomington, CA 92316
Bloomington, CA - Installed a new Carrier Performance Series 16 SEER roof top package unit for an amazing customer today.
Brandon W.

Brandon W.

This irrigation system that had over 140psi and was popping sprinkler heads. So, we installed a pressure regulator.

Near Dillard Ave, Claremont, CA 91711
Claremont, CA - This irrigation system that had over 140psi and was popping sprinkler heads.   So, we installed a pressure regulator.
Brandon W.

Brandon W.

New air conditioner installed in Montclair today.

Near San Jose St, Montclair, CA 91763
Montclair, CA - New air conditioner installed in Montclair today.
Brandon W.

Brandon W.

Installed a new 40 gallon water heater for a customer that had no hot water.

Near W 13th St, Upland, CA 91786
Upland, CA - Installed a new 40 gallon water heater for a customer that had no hot water.
Brandon W.

Brandon W.

Replaced a 30+ year old unit with a new Carrier package unit.

Near 19th St, Rancho Cucamonga, CA 91701
Rancho Cucamonga, CA - Replaced a 30+ year old unit with a new Carrier package unit.
Brandon W.

Brandon W.

Replaced a 35+ year old roof top HVAC unit with a new Carrier 16 SEER unit.

Near E Heritage Ln, Ontario, CA 91761
Ontario, CA - Replaced a 35+ year old roof top HVAC unit with a new Carrier 16 SEER unit.
Brandon W.

Brandon W.

Replaced 30+ year old system today with a new Carrier package unit.

Near 5th St, La Verne, CA 91750
La Verne, CA - Replaced 30+ year old system today with a new Carrier package unit.
Martin B.

Martin B.

Installed a new 75 gallon residential water heater in Upland today.

Near N Central Ave, Upland, CA 91786
Upland, CA - Installed a  new 75 gallon residential water heater in Upland today.

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    Call Steve's Service today!
    Schedule an appointment, or to set up your free estimate.

    We serve all you air conditioning, heating, or plumbing installation needs.

    We are a fully licensed and insured company, and an approved contractor with the League of California Homeowners. We accept all major credit cards, and we offer 100% financing with approved credit on qualifying purchases.

    Serving the Inland Empire, San Bernardino County, and Surrounding Areas
    Our Reviews
    The serviceman that helped us was Thomas, who worked from 8:30am until nearly 8:00pm. We had a very complicated problem with a drain in our bathroom, and we knew it was a big problem. We expected it to be a project over several days. But Thomas was committed to getting it done, and we...
    Vrinda Chidambaram
    Steve's Five Star Service
    My family and I have been living in our 93 year old home for the past 5 years without central air and heating. We made due with portable AC and heaters during heat waves and cold nights, but they weren't cutting it. My wife and I met with many contractors and ultimately decided to...
    Paul Rodriguez
    Steve's Five Star Service
    Been very pleased with these folks. Some of their technicians are better than others, however. If you can, request Anthony Q. He's very knowledgeable and was able to diagnose an issue about which a previous technician knew nothing.
    Justin Hall
    Steve's Five Star Service
    We purchased a new sink and faucet in a house that is more than 50 years old. We asked the receptionist a Steve's to send out their most able plumbers who would be able to make the connections between the old and the new. Jose and Thomas were terrific. they worked carefully and methodically...
    Lanore Pearlman
    Steve's Five Star Service
    Had my sewer line fix! Talk about needing someone to help during Covid times. Essential worker is something you can’t live without. I have used Steve’s many times for air conditioning heater and water heater. They are a wonderful company to business with.
    Vanessa Lopez
    Steve's Five Star Service
    Great service, instant response, excellent diagnostics, and parts on board. Best of all was his extremely affordable rates which make him the friend of the working man, especially in these difficult times. Before reaching Steve I called several other AC repair shops. After 3 weeks I have still not received the courtesy of a...
    Michael Ross
    Steve's Five Star Service
    At Steve's Five Star Service, the safety of our customers & team members is our top priority. Clients can rest assured that we are taking the coronavirus (COVID-19) very seriously. Our expert plumbers and HVAC technicians are following the CDC's recommendations for cleaning & disinfecting surfaces and maintaining hand hygiene. We remain committed to offering a full range of expert services at affordable prices, and thank you for your continued support and loyalty at this time.